Return and Refund Policy

Return Policy:

Peebuddy offers complete trust and transparency on all your purchases with us to all our customers. Any purchased item can be returned within 15 days from the receipt of orders. You can return the purchased item to First Step Digital Private Limited for any of the following reasons:

  • Wrong Product.
  • Wrong colour or size of the Product.
  • Defective.
  • Expired.
  • Damaged.
  • Delayed beyond 15 days for delivery.

Before returning product, please make sure products are in good condition and not used.

Refunds :
We in normal case ship new products to our customer once we get older one. If any user do not want products then, for prepayment orders we either give them shopping points or refund to their cards directly. For any other form of payment we issue cheque.

Cancellation Policy :
After placing order user have no access to cancel order. If they want to cancel please write to us @ info@firststepprojects.com or call us/whatsapp at : +91-9718866644.